Wednesday, September 3, 2014

REFORMS IN INFRASTRUCTURE IN INDIA – A CASE STUDY OF ELECTRICITY SECTOR



REFORMS IN INFRASTRUCTURE IN INDIA – A CASE STUDY OF ELECTRICITY SECTOR

(The views expressed in this write up represent writer’s own views and not of any organization or institution or any party nor are intended to offend or defend any constitutional institution or governmental instrumentalities)

By
Prahalad Rao, Consultant, B-10F, Vatika Apartments (MIG), Mayapuri, New Delhi -110064 (Mob: 9212151469 Email: prahaladrao76@gmail.com)

1.      Meaning and objectives of Reforms

1.1    Reforms in their ordinary parlance is to  change for the better, improve by alteration or correction of errors or defects and put into a better condition and action to improve social and economic conditions without radical or revolutionary change.

1.2    GOI Reform Policy, 1991 stated that the central objective of transition through economic liberalization is to improve the competitive efficiency of the economy in the global marketplace to sustain accelerated rates of economic growth and thereby continuously improve the security and well being of the people.

2.      Pre-suppositions of  Reforms

2.1    Makers of the Reform Policies beginning 1991 made the move with newer ideas and good intentions which broadly could be said to consist:

a.       Freedom for business - liberating it from license, controls, regulated prices etc.

b.       Ardent hopes that the people would seize the opportunity to develop a hale and healthy environment and business culture conducive to the people and the society embracing the sectors liberalized.

c.       Facilitate creation of technological benefits and qualitative products and services as well as competitive markets with affordable prices to the people of the country specially needed for the poorer section of the society.

d.       Extend to the Governments a supporting  hand in producing the products and services in abundance maintaining high degre of workmanship for boosting exports and enhancement of foreign exchange earnings.

e.       Everyone including the Governments and their people placed great faith in the reform measures hoping to reap the fruits to make their living comfortable.  

f.        Governments also thought genuinely to generate and collect higher levels of revenue with the expected expansion and widening production base in the all the sectors and  development of vibrant markets in the country.

g.       Governments believed that similar reforms had been made in western and eastern countries with success which should act as proof of  success for our country as well.

h.       This was the spirit of the makers of the Reform Policies.

2.2     Foundation of reforms of any infrastructure sector had twin goals. One, charge to recover the cost of service plus margin and the other, use latest available technology and innovations to ingrain efficiency in the operation, maintenance and management. It also assumes that if the cost of service is Rs. 100.00, at least up to 25% of it should be generated internally through efficiency management leaving 75% of it to be recovered from the consumers as User Charges. This is a functional management balancing of the operation and supply to demonstrate to the people that the reforms are beneficial and not detrimental to their interests.

3.      Reforms Status

3.1    Infrastructure, according to Government publication, includes Transport covering Road, Rail, Inland Sea & Coastal, Air, Energy Infrastructure covering Coal Mining & Quarrying, Petroleum & Natural Gas, Electricity, Communication covering Telecommunication, Postal communication, Irrigation, Water Supply, Sanitation  and Storage Infrastructure. Education which is in all its attributes also is an infrastructure activity but excluded.

3.2    Reforms were introduced in the above sectors from time to time.. About two and a half decade passed since the initiation of the forms. It is time one could look at the progress, as is visible to the eye.

3.3    A cursory look suggests that real reforms have taken place in Communication sector and its subsectors which are open to eye and have revolutionized the rural, semi-urban and urban scenario providing quality products and services at an affordable price from poorest to the richest persons in the country. Telecommunication companies are hale and healthy and are doing well.

3.4    The sectors like transport covering rail, inland sea and coastal are yet to realize the intended reforms. Air subsector under the Transport Sector has made a leap forward under the privatization policy of the Government but reform is not real in the sense it intended to be under the reforms. As already noted, the crux of the reforms is to facilitate competition in the products and services which should result in best services at reasonable and affordable prices. Reality tells a different storey. The services are much below expectations. Air travel costs have increased multifold and continue to increase. New methods are introduced for sale of tickets such as timings of travel, auctioning, numerous additions to pricing structure with no breakfast, food or snacks (supply of water which was also priced is now being given free of cost) all of which are available at cost which is an irony when the air charges are soaring. Here, the modernization and competition acted in totality against the spirit and intent of the reforms.

3.5    Energy sector and its subsectors (except Electricity Sector which is dealt in detail below) have not made any dent and, on the other hand, have been creating shocks and tremors in their pricing in the market  with cascading effects on all the products and services to the people. It is also a  irony of this country while we boast of our independence of sixty seven years, the independence available to the people and, among them, to the middle class and the poorest in terms of shelter, food, energy, water, all of which are essential for survival is far from the sight. Same is the status of other sectors mentioned above.

3.6    A simple question which needs to be asked to the political parties which ruled this country for the last sixty six years is why they brushed aside all the way indigenous potentials and explorations available abundantly in the various parts of the country and why we have always preferred imports in almost all spheres of economy while the country endowed with as many as seventy types of natural resources awaiting their economic exploitation. Funds accounting in millions and billions have been poured on unproductive activities aiding the country to sink economically and financially and continue to remain in a state of poverty, begging, malnutrition with denial of basic ingredients for survival of the citizens. This is the precise cause for continued widening of the BOP of the country and fiscal deficient – an insult to the country and its citizens at the age of sixteen seven years of its independence.

3.7    India is invested with great knowledge and in depth sense of understanding of the developmental pre-requisites, research, innovations, technology break through, economic and financial management, business acumen and so on but where to find such people very much residing within the country. Those of such persons who have settled in various countries in the world have shown their worth beyond one’s expectations. Existing environment and culture of working embracing all the government functional areas is dismaying and disgusting and desisting such of the above described people to involve.  This is like having jewels in home and enquiring and searching about them outside.

3.8    This way, the reforms that were positioned in the past and those waiting their launching will remain a distant dream unless everyone from top to bottom self realize the present plight of the country and energize themselves to rebuild the country to make people to live with economic means and dignity of life and feel themselves  proud of being a citizen of India. Sluggishness should be thrown out and every one in discharge of duties or otherwise every citizen should be aroused and made to rise to the challenges facing the country.

4.      Effects of Reforms so far

4.1    The fruits of the reforms to the people of the country today are either unavailable or unaffordable with sole exception of telecommunication sector which has transformed the country and its geographical distance reaching out to even smallest villages thus bringing about a sense of oneness among the people of the country. Usage of the system has shot up dramatically in a short span of time.

4.2    As noted above, reforms status in other sectors is pathetic. These sectors have not been able to come out of psychological abrasions, physiological pinches and inextricable cage created around themselves for inexplicable reasons. The economic and sociological benefits envisaged under the reforms in those sectors have been belied and denied. Conversely they have placed unmanageable financial burden upon the very people for whose sake reforms were brought in. The people are in a state of shock and sadness as the prices of goods and services available today to them are beyond their means which is the impact of the sulking attitude of those involved in those infrastructure activities which are supposed to act as catalyst with economical provisioning of the services.

4.3    Typical sector of this nature is the Electricity Sector.  This sector landed itself in a state of total mess and chaotic conditions, not on account of lack of realization of cost of services or user charges which are fully assured to the utilities under the regulatory system  but on account of their insatiable demands day in and day out appearing in the news papers and the aggressiveness they have developed in resisting any move for sliding down their charges, even before the regulatory authorities, operational and managerial efficiency management and opening up their accounts to Government audit system. This is other part of the reform initiatives. Let us deal a little more.

4.4    The provisions of Reforms Acts enacted by the Centre and the States lay great emphasize that besides compensating the service provider to the level of current costs of service, ensuring efficiency in operation, administration and management to cushion the rising costs and providing economic relief to the users to the best extent possible must be maintained.

4.5    The costs overweigh the efficiency in determination of tariff or cost of service plus return margin. Tariff orders deal extensively the expenditure claimed by the service providers with truing up process but such expenditure is not screened through the eyes of efficiency mainly giving considerations to increase in costs every year linked to so-called inflationary conditions and of perquisites and benefits to employees and managerial positions. Control of leakages, thefts and pilferages are part of the administrative and legal measures but are being treated as commercial losses merging with technical losses differently in different Sectors and adjusting the same in the tariff determination.

4.6    Above method is found to be the most suited method for the power utilities with its acceptability to the regulatory system to recover the cost of thefts, pilferages and revenue arrears committed by others by in-building it in the tariff structure and making it pass through to honest consumers. This method is yielding to the power utilities much more benefits, without the need for incurring any administrative and legal expenditure which would have been necessary if they had to recourse to administrative and legal remedies under the provisions of the applicable laws. This is wholly contrary to the principles of tariff determination.

5.      The Electricity Sector

5.1    Before the reforms initiatives were put in the process, the electricity generation, transmission and distribution was managed and controlled by one entity by name State Electricity Boards (SEBs) established under the then The Electricity (Supply) Act, 1948 and the Electricity Rules, 1956. Their achievements during the period they existed and operated were noteworthy in that they laid a very firm and strong foundation of electricity infrastructure through the plan funds mechanism and that foundation of system they laid is still holding the ground from various shocks the country has been facing and continues to face even after two decades of induction of the reforms.

5.2    SEBs laid a solid growth trajectory in the power sector from the time they were established under the active association and assistance of the Central Government/State Government and the Central Electricity Authority (CEA), Banks and Financial Institutions. There was one central control point to regulate the generation, transmission and distribution of electricity essential for managing smooth functioning of the electricity sector. They produced high specialists and experts for development of the sector. The army of core engineering manpower, finance manpower, commercial manpower, human resource  had an impeccable record for more than forty years. It was this manpower that stood the test of times and  accepted the challenges faced by the country .

5.3    SEBs maintained a good financial health earning a return of minimum 3% or more as prescribed under the said Act until end of eighties. The targets and achievements were matching in the ratio of 100:90/80. All this was possible because of two factors – one a spirited workforce, unified financial management and centralized management control and the second, independency from political interferences and a strong public faith. Their worthy performance remains but their names have been erased from the national scene. What led their systematic collapse and rise of severest criticism? To the best of knowledge, this question is answered as below:

a.       From 1985 onwards, political interference intensely inflicted organizational, financial and commercial injuries which turned out to be incurable and recognized to be so both in public and private platforms.

b.       Politicians of the time flooded the people into the SEBs at various levels without seeing their skills, capabilities and deliverability to the needs of the system, total disregard of the manpower budget and the SEBs had no option but to faithfully obey the orders, most of which oral.

c.       Free supply of power was announced as a welfare measure, incentive for increasing agriculture productivity and for bettering the social life holding assurance to the SEBs that they would be fully compensated for the loss of revenue on account of the free supply of power. There was competition among the States to provide free supply of power which continues.

d.       The compensation held out by the States was mostly in the form of adjustments against interest and loans outstanding against the SEBs (except few State that provided cash compensation) which were unable to discharge their obligations obviously for reasons of their compliance of the requirements of free supply of power without cash compensations equivalent to the revenue which they would have earned had they sold the energy commercially,

e.       Free supply of power was more misused rather than better used by select landlords, politicians and powerful persons depriving the benefit to that class of people to whom it was intended. There were instances that these big people used high power pump sets for irrigation availing the free supply of power and sold the water at cost to the poorer agriculturists and less fortune people.

f.        Economics tells us that a product or service like power is produced at a unit cost having incurred prior expenditure and it is necessary for the producer to earn that cost plus minimum margin. If such service is made a free supply without being compensated by the authorities at whose instance such free supply was undertaken, even the bluest financial health of a utility is bound to become red.

g.       To this added the agony of pilferage and theft of electricity at distribution level openly and brazenly in the rural and urban areas and initiatives and action moved by the utilities met with strong resistance from one corner or the other, threats and taking law into their hands by such people. This reached an irreversible level and posed a big threat to the very survival of the utilities. The revenue or commercial loss thus being incurred by the utilities started shooting up sharply and invited intense criticism day in and day out holding the SEBs solely responsible for this state of affairs. This is something like tying both hands of a person and asking him work hard and efficiently to produce best possible results.

i.         Terrorization of the management by the political parties  leading to interference in the day to day working , more so, in the projects selection, procurement of equipment and machinery, award of contracts etc.

j.         Holding back funds even the plan funds earmarked for the projects for utilization elsewhere including adjustments against the outstanding amounts to the States.

5.4    This was how the SEBs became RED in their financial health and earning capacity. Burden and blames of consequences that arose on above account were quietly and comfortably placed at the doors of the utilities. They also advocated that these utilities have become financially bankrupt with a big sound to be heard by Indian and International Corporate and the International Agencies including the funding agencies. It was just as bundling up a person and asking him to perform to the highest expectations. The need for reforms of the sector gave birth from here. The only voice being heard in those days around the country from the political leaders, bureaucrats, industrialists, financial institutions including international financing agencies was reform of the power sector held by the SEBs. There were strong objections from learned and specialist class of people who spent whole of their life in developing the power sector but all such objections were quietly buried.

5.5    It is difficult at this stage to attribute any reason for such a call for reforms in the power sector from every corner of the country. It could, however, be inferred that whole object of the reforms in the power sector was to disfigure the SEBs by breaking them into several parts, independent of their supervision and control which existed until then and thus established several entities in the State.. Another reason could be the ambitious offers made by the financial institutions within and outside country with eagerness to undertake funding of the reforms and restructuring program.

5.6    In doing so, nobody seemed to had applied his mind the accompanying financial impact on the tariffs to compensate the rising overheads on account of establishment of several entities as against one existing entity. The regulatory system which was also put in place around the same time continued to welcome the rising cost of the entities covering, generation, transmission and distribution entities continuously and constantly pleaded by the utilities – public as well as private without giving much needed attention to operational and management efficiency which should have been monetized and duly accounted for in the annual revenue requirement.  The average tariff since then to date has risen about 65%.  The services being provided beg for improvement and the consumers find themselves totally at the mercy of the utilities.

5.7    The reformed utilities as they stand are unable to discharge their obligations of generation, transmission and distribution depriving the people of this basic and essential service as evidenced by the shortage, shutdown ranging up to 10 hours, unkind cuts even in midnights utterly unconcerned about  the pathetic conditions of the older people, the newly born and growing children at homes. The newly reformed and established utilities have only been making loud excuses on their inability to perform and fulfill their social, economic and national obligations on one pretext or the other.

5.8    Agriculture, industrial and economic activities – small, medium, large, cottage, household arts and works are put on hold by erratic and irregular, uninformed and arbitrary shutdowns during any part of day or the nights at their sole discretion. How the sectors could make production and generate revenue to pay back their debt, labor, material and machinery etc. and maintain their own livelihood? Could anyone imagine a scenario like this staring at?

5.9    There have been ever increasing User charges every year for the stated reasons of inflation, increasing cost of input and managerial comforts without even a hint when this would stop. Efficiency is the last word in the management of their utilities and passing that burden to the User under one guise or the other is followed as the Best Practice.

5.10Even after earning huge revenue through every year increasing User charges, their financial health and soundness is stated to be alarming involving the Central Government for providing financial support package to State utilities and subsidies to the private utilities. If this could happen to the private sector and public sector utilities having been established or formed under the reform measures, how one could say that the reforms are on line and was it justifiable to have condemned the erstwhile State Electricity Boards for same reason which continues to plague the present utilities.

5.11For the past a decade or so, the power supply situation has been worsening day by day with the shut down periods ranging from two hours to eight to ten hours being the order of the day. Economic development took a biggest hit because of slow or no industrial, commercial, services and agriculture sectors growth due to heavy load shedding in place of an assured and regular supply being the lifeline for  the economic development even after reforms measures having been put in place. The situation is no different even today. The economic growth is adversely affecting and people are becoming restless even inviting law and order problems and riots at several places.

5.12Reform of the power sector gone awry and directionless and loud sounds are emanating from policy corners and big industrialists for re-reforming the Sector. Even after two decades, if we continue to work on experiments without any positive outcome, it is better not to make by the authorities in positions high growth expectations with no tangible results and later start floating blame games which are highly harmful for the national growth. The impact so far of reforms include enormous time, efforts and costs in evolving and finalization of the reforms planning and implementation under the financial assistance extended by the multilateral and bilateral financial agencies. Entire Electricity Sector structure built and then standing had to be dismantled beyond recognition, the dismantling expenditure overweighing the benefits with additional liability on the utilities for discharge of debt and interest obligations after the agreed moratorium.

5.13The underlying essence of the reforms was to move towards gradual privatization of all the three segments with fervent hopes that the private sector would be eager to participate in the process. The private sector did participate in generation, transmission and distributions segments with the sole voice that the User charges are much less than the costs of service and should be increased annually through the regulatory process in disregard of the public interest and capacity to pay. The private utilities have been achieving their ambitions annually with new innovations like Aggregate Technical  and Commercial Losses (ATC) adjustable to the tariff without any noticeable improvements and efficiency in operations and services.

5.14As noted in a preceding paragraph, the private sector is more concerned with commercial earnings than technical and operational efficiency to cushion the costs of services and balance the tariff. It is too much to expect the private sector in infrastructure development to act for the development of infrastructure while their mindset is commercial oriented.

5.15Almost all the private sector utilities whether in generation, transmission and distribution drew their manpower strength including executives and chief executives from the public sector utilities including the SEBs and public sector undertakings through head hunting and offering more attractive pay and perquisites It also so happened in SEBs as SEBs were being looked at as sinking ship with no scope for sailing back to the shore.

5.16Establishment of Generation (GENCO), Transmission (TRANSCO) and Distribution (DISCOMs) corporate entities and the Distribution companies being further divided based on region/zone basis continue to add more costs to the service to the Users because of increasing overheads, want of efficient management, growing weak financial management  with no result oriented control of technical and commercial losses.

5.17Each establishment is required to submit its tariff petition to the regulator individually for determination of tariff involving substantial expenditure, time and efforts including public hearings, regulatory proceedings and regulatory orders.

5.18The reform measures were considered to create more efficiency, cost reduction, reasonable User charges and assured supply. It has not been happening from the time reforms were set in and, on the other hand, the User charges have shot up manifold unaffordable by an ordinary citizen. This has also multiplying effects on other essential goods and services for the society in general and ordinary person in particular while the efficiency and reduction in cost took a back seat.

5.19Intent of establishment of regulatory regime was well thought with the hope that the exercise of regulatory control and supervision would lead to efficient working of the utilities, better services and lower User charges. This also has not been happening for reason of the sole consideration in determination of tariff being costs shown by the utilities rather than a combination of costs and efficiency formula not limited to only operational norms but to all the related aspects of the functioning of the utilities.

5.20On the whole, the reform process affected faster economic growth because of the crisis in industrial production, commercial production and providing of services for want of quality and regular supply of electricity.. Ordinary consumer is suffering the worst because of rising prices for want of adequate production and services, higher and higher User charges of all the services including electricity, gas, water etc., rising medical treatment and hospital charges and in every other sphere of economic activity which the ordinary citizen is availing.

5.21Electricity as is well established is an inter-dependent system rather than an independent system and works through an integrated operational system in terms of Generation, Transmission and Distribution. Two decades back reforms of the Power Sector were undertaken and implemented by almost all the States by now. Each State took on an average minimum about 4-5 years to reset their organizations and establishments on the envisaged reform planks The reforms aimed at injecting efficiency through decentralization process, control expenditure and rural and urban distribution energy losses to bring them to an acceptable norm or level.

5.22 A realistic and honest assessment of the reform results of the public and private sector power utilities performance could reveal an alarming situation and developments that have taken place so far which needs to be understood in all its sense and serious implications and complications to come in the economic growth of the country .Time begs policy makers to understand the ground realities and the enormous additional costs necessary to bail out the sector even after more than two decades of reforms induction.

5.23It must be appreciated and understood that institutions and bodies built up over the period of more than fifty years survived strongly servicing the nation in all the spheres of the activities. It also needs to be understood that these institutions and bodies laid a very strong foundation in the sector growth which stood the test of time and have been responsible to build a most competent and strong technical, financial, commercial and human resource manpower. It would have been sage and sagacious for the authorities to have lent them whole hearted support politically, suited policies and financially to reform them in their existing functional environment rather than disbanding them altogether. Reforms is to  change for the better, improve by alteration or correction of errors or defects and put into a better condition and action to improve social and economic conditions without radical or revolutionary change. This object would have been well achieved more conveniently by reorientation and rejuvenation and modernization of the operational and management systems and mechanisms of the SEBs at half the cost at which the reforms and restructuring had been done.

5.24It takes years to build expertise and specialization in a profession or in a service sector or in industrial sector in order to make such profession, service or industry to meet the challenges of time and to stand firmly and on sound footing to ensure the services and goods conscious of quality and cost that instills and helps rapid economic growth most needed for providing employment opportunities and economic relief to the people and the society. This should have urged the thinking of the policy makers at the time when they ventured to dismantle a solid and standing system.

5.25Let us recall  what Mr. Russell Pittman, Director of International Technical Assistance Economic Analysis Group Antitrust Division, Washington states on reforms and restructuring:

“One important determinant of the speed and success of transition will be the efficiency of transformation and development of the infrastructure sectors. A great deal of attention has been paid to issues such as privatization, restructuring, user prices, and terms of access in these sectors, regarding both developed and developing countries. Some issues regarding vertical restructuring are notable in the degree to which in different sectors and in different locations they raise similar questions that may have very different answers.

In economies around the world, the infrastructure sectors are in a state of flux. The traditional model of state ownership and operation has yielded much ground to privatization and long-term concessions. The traditional model of monopoly service provision has similarly yielded ground to competitive restructuring in some markets. And the traditional model of vertical integration that accompanied state ownership and monopoly provision has sometimes yielded to vertical “unbundling”, to accounting or functional separation, or even to full vertical separation of ownership.

Yet the process of change is far from complete. Although there have been many models presented that suggest how an infrastructure sector might be best restructured and operated, there is no consensus that a single model is best. Advocates of various forms of vertical separation cite the benefits of competition and deregulation and the dangers of discrimination and favoritism; defenders of vertical integration point to economies of scope. Most advocates of one model or another would probably admit at least that model suited to telecommunications, railways may not be suited to other sector. Indeed the criteria for which model works “best” are different in different situations: developed countries tend to be seeking increased efficiency, while developing countries may be more concerned with network reach and expanded access and usage.

It seems very likely that, for all the technological changes in the electricity sector in the past few decades, there remain significant economies of scope between the generation and transmission stages of this sector. This is a sector probably more intimately interconnected technologically than any other infrastructure sector, a sector where demand must equal supply at each moment and a failure at any point in the system can have significant repercussions throughout the system.

The transmission system is not simply a transportation that moves power from individual generating stations to demand centers, but a complex “coordination” system that integrates a large number of generating facilities dispersed over wide geographic areas to provide a reliable flow of electricity to dispersed demand nodes while adhering to tight physical requirements to maintain network frequency, voltage, and stability.

Kaserman and Mayo (1991), using US data from 1981, find economies in the range of 10 percent for the integration of the generation stage with a combined transmission and distribution stage, while Hayashi, Goo, and Chamberlain (1997), using US data from 1983 through 1987 and (arguably) a superior methodology, find economies in the 13 to 16 percent range. Lee (1995), using US data from 1990 and a similar methodology to Hayashi, Goo, and Chamberlain, finds efficiency losses in the range of 4 percent when generation is separated from other stages. The failure to achieve attainable levels of competition in generation when restructuring the electricity sector is one of the most serious criticisms of the worldwide infrastructure reform project.”

5.26Findings of the above studies establish beyond any doubt on the need for re- integration of the Electricity Sector from the points of view of operational control and efficiency, minimization of loss of energy and savings in costs which will have a salutary effect on the User charges and will bring long awaited economic relief to the people besides ensuring operational efficiency in supply with minimization of the shut downs essential for the speedier economic growth.

6.      Re-integration of Generation, Transmission and Distribution – Suggested Measures:

a.       State should take over the generation, transmission and distribution according freedom and independency of the utilities.

b.       Establish State Holding Companies in each State with 51% Government Holding, 26% financial institutions, insurance companies, banks and the balance 23% being offered to the public over a period of time. Public participation ensures greater accountability of the functionaries and will help develop a congenial working environment and culture of the organization.

c.       51% of the holding e by the State in the Holding Company should come from the Central Plan Assistance and the Holding Companies should invest 51%  in its subsidiaries discussed below from out of the available funds according to the norms approved by its Board of Directors.

d.       The Board of Directors of the Holding Company will comprise one  State Government representative  three  directors consisting of one expert each in  Environmental Management,  Energy Conservation Management,  IIMs/IITs one of whom should be a woman director appointed by the Board of Directors, a representative of each subsidiary company nominated by its Board of Directors  five functional directors including CEO, Director (Generation), Director (Transmission & Distribution), Director (Resource & Financial Management), Director (Human Resource Management) and Director (Commercial &  Cost Control) with lean organizational framework and advanced operational and communication systems.

e.       Holding company should hold controlling interest/management control of not less than 51% in Generation Company, Transmission Company and the Distribution Companies, each of which to be the subsidiaries of the Holding Company. Of the balance 49%, 26%  to be held  by the State Bodies, Corporations and Institutions and remaining 23% being offered to the public over a period of time.

f.        Generation Company should have a Joint CEO, Director (Hydro), Director (Thermal), Director (Renewable Energy Sources), Director (Finance), Director (Commercial  & Cost Control), Director (Human Resources), a representative of the Holding Company,  two independent directors  appointed by the Board Directors of which one will be Environment Management Expert and the other will be Fuel Management Expert with lean organizational set up with advanced technology, operational and communication system.

g.       The Transmission Company should have a Joint CEO, Director (Transmission), Director (Finance), Director (Human Resource) and Director (Commercial & Cost Control) , a representative of Holding Company, and two independent directors, one Transmission Technology and one Transmission Management.

h.       Each Distribution Company should have a Joint CEO, Director (Distribution), Director (Finance), Director (Human Resource), Director (Commercial and Cost Control), Director (Load Development & Consumer Care) and two independent directors, one Distribution IT expert and the other Distribution Technology expert.

i.         The above pattern of holding controlling interest/management control will infuse confidence and better management, accountability and result oriented performance. The presence of the public investment in companies will facilitate transparent working, good environment and working culture.

j.         This will enable establishing a unified and centrally controlled management to effectively monitor the performance, efficiency, minimizing expenditure, introduction  of uniform policy guidelines and measures,

k.       This will integrate all the three systems under one umbrella management and ensure better coordination, control and supply of electricity services which is the essence of the system for speedier economic growth of the country.

l.         This is also in consonance with the provisions of The Electricity Act, 2003 which was enacted to consolidate the laws relating to generation, transmission and distribution etc.

7.      Electricity Sector Regulatory Reforms

7.1    The Electricity Regulatory Commissions Act, 1998 was the first Act to introduce regulation in generation, transmission and distribution of the electricity in the country. The provisions of this Act formed integral part of The Electricity Act, 2003. The Electricity Regulatory Commissions laid down the regulations on various operational and service aspects of the electricity which included the regulations on terms and conditions for determination of tariff.

7.2    The last mentioned regulation made by the ERCs has been in operation for the last about 16 years incorporating such modifications as were considered on enactment of The Electricity Act, 2003. This Act was made to consolidate the laws relating to generation, transmission, distribution, trading and use of electricity and generally for taking measures conducive to development of electricity industry, promoting competition therein, protection of consumers interests, rationalization of electricity tariff, efficient and environmentally benign policies etc.

7.3    Experience of last about fifteen years of the operation of the ERCs and the process of determination of tariff on Annual or MYT basis show that this process is burdensome involving also additional expenditure to the power utilities which is pass -through to the consumers with long drawn process for settlement of consumer grievances. The very purpose of establishment of ERCs is to regulate the electricity sector including tariff determination, all of them having a direct bearing on the consumer interests.  Few reform measures to the existing regulatory process are considered necessary as suggested below:

7.4    The dominance of the whole regulatory process being the public and consumer interests, the need for having a person ( as defined under the Act) as an independent Member (Consumers Interests) in the Commission to be appointed by the Government of India in consultation with the Chairman of the ERC so that the consumers are assured of adequate scrutiny of expenditure and revenue requirements of the power utilities claiming for revision of tariff and a psychological satisfaction to them that there is someone to safeguard their interests which is otherwise absent in the present set up.

7.5    To minimize the enormous amount of efforts, time and costs involved in preparation, submission and presentation of the tariff petition annually with or without MYT approach, which is lengthy process including the public hearings etc. which only add to the cost of electricity to the consumers, the need for introduction of Five Year Tariff (FYT) determination system with automatic percentage escalation or deceleration depending upon the inflationary index to be notified by the ERC, the date of Order being the base date. Such arrangement exists, as understood, in the competitive tariff determination process. This will have substantial saving of efforts, time and costs to the Commission, the power utilities and the consumers and impact the tariff to that extent. There will also not be any anxiety and uncertainty prevailing for the power utilities as well as the consumers which otherwise exists today. This will also help establish stability in the tariff for all purposes including its impact on the goods and services availed by the public.

7.6    Aggregate Technical and Commercial (AT&C) adopted in tariff determination is arbitrary and has no legal basis, as dealt below:

                (i)            Till 1996 or so, the energy losses designated were only Technical Energy Losses occurring mainly on account of deterioration of the distribution system over the years. The bench mark fixed by the competent authority was ranging between 18% to 21% until then. (Rajadhyaksha Committee Report, 1984 and CEA Guidelines)

              (ii)            With the reforms setting in and private sector participation showing interests in the power sector, the authorities in the governments agreed to the terms set out by the prospective participators to treat the commercial losses also as part of the losses to be called them as ‘Aggregate Technical and Commercial Losses (ATC)’. DERC was the first ERC to introduce this method ostensibly for reason of an agreement between Government of NCT and the Private Distributor (s).

            (iii)            Around that time the losses thus assessed were in the range of 45% to 55% on an average in the country as against average 18%-21% as per the bench mark adopted prior thereto.

            (iv)            Efficiency in collection of revenue from the defaulters, pilferage, theft of electricity through administrative and legal measures took a back seat in the process, the service provider having been assured of recovering such losses through the tariff itself with total disregard to the ethics and character of technical losses and commercial losses. This is despite the fact that the high level  expert committees set up by the Central Government in this regard from time to time and the National Electricity Policy (NEP) having firmly held the view for separation of commercial losses from technical losses and restoring the losses to the technical losses as actually assessed.

              (v)            Let us see ATC effect by way of an example – Assuming X generated 100 units and the cost claimed in respect thereof is Rs.300. Taking the technical loss at the maximum of 21%, the cost of generation works out to : Rs.300/(100-21)=79 units  =  Rs. 3.80/unit or kWh whereas if the same is worked out assuming maximum 55% ATC, the cost of generation would work out to Rs. 300/(100-55) = 45 units = Rs. 6.66/unit or kWh. Excess cost of recovery according ATC method would work out to Rs 2.86/unit or kWh. the difference between the two being Rs.2.86/unit or kWh representing recoverable amount on account of commercial losses from consumers as claimed by the power utilities.

            (vi)            Under the Act, the power utilities can prosecute a person for theft, pilferage, revenue arrears etc. which course is open to the power utility as a normally accepted and adopted course in almost all other kinds of activities. There already being such provision in the Act, it should be followed by the power utility for recovery of the cost of pilfered or energy taken by theft or default in payment of revenue and the Act permits both financial recovery and penal provisions including imprisonment.  In fact, this is being followed by the power utilities besides recovering the cost through the tariff since it is not possible for the power utility to segregate  that part of the energy by theft or pilferage included in the tariff determination and exclude the same while recourse to the legal remedies under the Act.

          (vii)            ATC method is virtually legalizing the thefts, pilferages, recoverable revenue arrears etc. and is being claimed as a legitimate right of the power utilities recoverable from the consumers. This is helping the thefts, pilferages, avoidance of payment of electricity charges by the persons engaged in those activities having been accepted as a practice under the regulatory system. It is not appreciated that it ultimately results in sizable  increase in tariff to honest consumers who have been regularly and unfailingly paying the electricity charges to the power utilities. Example given above shows the monetary quantum that is being claimed by the power utilities as a matter of its right while the government and the regulatory system is acquiescing to such claims. If this were to be the approach allowed to be adopted by the erstwhile Electricity Boards, they would not have become financially bankrupt.

        (viii)            Barring few African countries which have followed the Indian example, in other countries of the World, the energy loss recognized is only the technical loss which varies in the range of 4% to 10% which is taken into consideration and accounted for determination of User charges.

             (ix)            Energy and Revenue are different in their connotations and recognized independent of each other in assessment and accounting system. The provisions of erstwhile The Electricity (Supply) Act, 1948 nor of its successor Act, The Electricity Act, 2003 contain any provision to treat energy loss and revenue loss as one for the purpose of determination of tariff. On the contrary, the Electricity Accounting System introduced sometime in 1985 and notified by the Central Government as well as the mandatory information required to be given in the Annual Reports of the Power Utilities as prescribed by the Central Electricity Authority which continues to be in vogue does not provide for any such assumption or adoption.

               (x)            The difference between the input energy and output energy in physical and revenue terms is considered as the ATC loss which would include the actual energy sold and revenue realized as well as the energy pilfered through theft or misuse not accounted for in revenue termed as illegal energy loss but as a legitimatized loss through the tariff.  The revenue loss resulting from the illegal use of the energy by unscrupulous people and reluctance on the part of the utilities to act firmly and sternly through administrative and legal measures available to them under above law and rules made there under cannot be equated to energy loss in physical terms so as to permit it to be accounted for reduction from the total energy generated for the purpose of tariff determination.

             (xi)            Electricity charges are determined on the above basis and every time there is an ‘EVER INCREASE BUT NEVER DECREASE OF CHARGES.” Public protests are but natural in such circumstances of the functioning of the Electricity Tariff System with multiplying effects on goods, services and other usable items produced by the application of electricity, the electricity being lifeline of every economic activity, making the condition of the people more and more miserable. The utility is reluctant even to listen this aspect and the need for efficiency in its operations and management as evident from the success so far of the initiation of the CAG Audit of the books of accounts of the private power utilities in NCT of Delhi.

           (xii)            Cost and Efficiency are the twins in operational, administration and management systems which means an equilibrium has to be maintained between the two in producing goods or rendering services.  Goods produced and sold or services rendered mainly on expenditure basis places undue burden upon the consumers which leads unrest and protests. Efficiency also needs to be accorded equal importance as assigned to the expenditure as per the provisions of the Act.

         (xiii)            For above stated reasons, time has now come to make it mandatory the efficiency measurement in terms of certain percentage which must be prescribed  and complied with by the Utilities in all the Sectors including, in particular in the Power Sector and the expenditure claimed for increasing the User charges should be the “TOTAL AGGREGATED EXPENDITURE MINUS SAVINGS EQUIVALENT TO PERCENTAGE EFFICIENCY AMOUNT OF THE TOTAL EXPENDITURE” so that there is an equally imposed obligation to effect savings through efficiency based on the prescribed percentage just as it is imposed obligation on the part of the consumers to pay User charges to meet the expenditure. Efficiency percentage factor should be not less than 25% of the total aggregated annual revenue requirement  for any given year equivalent of which must be generated by the utilities through means of internal efficiency measures  including control and management of thefts, pilferage etc. applying appropriate administrative and legal course. The admissible expenditure to be considered for the purpose of determination of the User Charges, subject to further scrutiny and truing up should be limited to 75% of the annual aggregate revenue requirement.

         (xiv)            It needs to be noted that the arrangement adopted and being followed accepting ATC as a legitimate measure for reduction in the total net energy generated to divide the expenditure to arrive at the cost of generation lacks sanction of relevant law and thus, this cannot be legitimatized by executive or regulatory process.

8.      Way to success of Reforms

8.1    The country has almost come to stand still  on account of non-availability of requisite infrastructure facilities which were supposed to have been available fifteen years back. Economy is badly bruised and social environment in the country is leaning towards unrest. Thanks to the new Government at the Centre which is laying increasing importance and urgency for the infrastructure development. In this context, following are few suggestions:

(i)                First step needed for implementation of the reforms introduced by the Government is to reform the mindset of the people down the line to whom a clear and strong message should go from the top with time schedule for completing the assigned part of the reform works.

(ii)              Strict monitoring of the implementation process by through appropriate mechanism  and initiation of action for any lethargic approach by the person assigned with the work as per the Conduct Rules.

(iii)            Furnishing of periodical report (say fortnightly) to the next higher officer.

(iv)            Apprising Hon’ble Minister by the next higher officer and seeking his appropriate guidance and direction wherever it is so necessary.

(v)              Convening internal meetings for spot understanding of the progress including the delays, if any and the measures to be taken up for speeding up for completion within the time specified for implementation of the reform measure.

(vi)            “Be kind at heart but act sternly and strongly” needs to be the approach towards the people down the line  for expeditious action on the assigned works.

(vii)          Excuse cannot be a substitute for failure to complete the assigned works. This needs to be dealt firmly on it merits.

(viii)        The subordinate offices/PSUs responsible for carry forward of the guidelines/directions/orders etc. must ensure compliance on time and failing to do so should require an honest explanation from them giving the reasons together with justification for slackness and inability to fulfill by the designated officer in the Government in order to bring home the sense of duty and responsibility on such persons.

(ix)             In case of deliberate avoidance attitude or intent on the part of the concerned person, consequences thereto to be spelt out.

(x)               Meeting the Target line and ensuring fulfillment of the assigned works should be the essence of working at all levels.

(xi)             Accountability, secrecy and security are to be essentially to be enforced, pursued and lapse, if any, to be detected through appropriate mechanism and dealt with sternly.

9.      An Appeal

Sir, every citizen is looking to you for acting swiftly to save further deterioration of the power sector performance in order to bring the economic growth back on track and provide relief to the people. Kindly act and do the needful for betterment of the country and the people.



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